Aerial view of the Sugar Land race venue before sunrise

Contact Us

Find the answer—or reach the team.

Questions about registration, race weekend, volunteering or sponsorship? Check the most-requested information below, then send us a message if you still need help.

Before You Send

The fastest answers are right here.

Many registration changes can be completed immediately through RunSignup. Open a question for the correct next step.

Most asked questions

Resolve common registration issues without waiting for a reply.

Can I get a refund or transfer my entry?

Entries are nonrefundable and cannot be transferred to another athlete. Registration insurance, when purchased during checkout, is handled by a third party under its own terms.

View the Policy

Can I defer my registration?

Yes. Defer through RunSignup at least two weeks before the race. Reactivating the entry the following year requires a 30% fee. Defer before picking up or shipping your packet.

Deferral Policy How to Defer

Am I registered?

Look up the registration using the participant’s name or the email address and date of birth entered during registration.

Registration Lookup RunSignup Profile

How do I change my event or packet option?

Open Manage Registration in RunSignup to change your event or available add-ons. Packet shipping and race-morning pickup must be purchased in advance. Changes close two weeks before race day.

Change Add-Ons Change Event

How do I update my shirt size or details?

Open your RunSignup profile, choose Manage Registration, and edit your information or giveaway selection no later than two weeks before the race.

Shirt-Size Help Manage Registration

Send us a message

If the answer is not above, complete the form below. For an existing registration, include the participant’s full name and registration email address.

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More Race Information

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Schedules, maps, rules, results and travel information are available immediately.